GENERAL TERMS AND CONDITIONS

Article 1 – Definitions

In these terms and conditions, the following definitions apply:

Cooling-off period: the period during which the consumer can exercise their right of withdrawal;

Consumer: the natural person who is not acting in the exercise of a profession or business and who enters into a distance contract with the entrepreneur;

Day: calendar day;

Continuous contract: a distance contract relating to a series of products and/or services, where the obligation to deliver and/or purchase extends over time;

Durable medium: any means that allows the consumer or entrepreneur to store information addressed personally to them, in a way that allows future consultation and unchanged reproduction of the stored information.

Right of withdrawal: the consumer's possibility to withdraw from the distance contract within the cooling-off period;

Entrepreneur: the natural or legal person who offers products and/or services remotely to consumers;

Distance contract: a contract concluded within the framework of a system organized by the entrepreneur for the remote sale of products and/or services, in which, up to and including the conclusion of the contract, exclusively one or more remote communication techniques are used;

Remote communication technique: means that can be used to conclude a contract without the consumer and the entrepreneur being simultaneously in the same place.

General Terms and Conditions: these General Terms and Conditions of the entrepreneur.

Article 2 – Identity of the entrepreneur

Company name: Moniva Sevilla
Chamber of Commerce registration number: 42047143
Trade name: Moniva Sevilla
VAT number: pending
Customer service email: monivasevilla@gmail.com
Business address: President Reitzlaan 25

Article 3 – Applicability

These general terms and conditions apply to every offer from the entrepreneur and to every distance contract and order placed between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be consulted at the entrepreneur's premises and that they will be sent free of charge as soon as possible at the consumer's request.

If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable medium. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be consulted electronically and that they will be sent free of charge electronically or by other means at the consumer's request.

In the event that, in addition to these general terms and conditions, specific product or service conditions also apply, the second and third paragraphs apply mutatis mutandis, and the consumer can always invoke the provision most favorable to them in the event of conflicting general terms and conditions.

If one or more provisions of these general terms and conditions are at any time wholly or partially nullified or annulled, the agreement and these conditions will otherwise remain in force, and the provision in question will be immediately replaced by mutual agreement by a provision that approximates the original intent as closely as possible.

Situations not regulated in these general terms and conditions must be assessed "in the spirit" of these general terms and conditions.

Ambiguities regarding the interpretation or content of one or more provisions of our terms and conditions must be interpreted "in the spirit" of these general terms and conditions.

Article 4 – The offer

If an offer has a limited duration or is made subject to conditions, this will be explicitly stated in the offer.

The offer is non-binding. The entrepreneur is entitled to change and adapt the offer.

The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.

All images, specifications, and data in the offer are indicative and cannot give rise to compensation or dissolution of the contract.

Images of products are a true representation of the products offered. The entrepreneur cannot guarantee that the colors displayed exactly match the real colors of the products.

Each offer contains sufficient information so that it is clear to the consumer what rights and obligations are attached to accepting the offer. This includes in particular:

    • the price, excluding customs clearance costs and import VAT. These additional costs will be borne by the customer. The postal and/or courier service will apply the special scheme for postal and courier services in relation to import. This scheme applies when the goods are imported into the destination country within the EU, which is also the case here. The postal and/or courier service will charge the VAT (possibly together with customs clearance costs) to the recipient of the goods;

    • any shipping costs;

    • how the contract will be concluded and the necessary actions for this;

    • the applicability or non-applicability of the right of withdrawal;

    • the method of payment, delivery, and execution of the contract;

    • the period for accepting the offer or the period within which the entrepreneur guarantees the price;

    • the amount of the distance communication rate if the costs for using the distance communication technique are calculated on a basis other than the regular basic rate;

    • whether the contract is archived after conclusion, and if so, how the consumer can consult it;

    • the way in which the consumer can check and, if desired, correct the data provided by them before the contract is concluded;

    • any other languages in which, besides Dutch, the contract can be concluded;

    • the codes of conduct to which the entrepreneur has submitted and how the consumer can consult these codes of conduct electronically; and

    • the minimum duration of the distance contract in the case of a continuous contract.

Optional: available sizes, colors, types of materials.