PRIVACY POLICY

Moniva Sevilla Privacy Policy

Moniva Sevilla places great importance on protecting the personal data of its customers. This privacy policy describes how personal information is collected, used, and protected. By using our services, you accept the practices described in this policy.

Collection of personal information

Moniva Sevilla collects different types of personal data in order to offer an optimal shopping experience. This data may include, but is not limited to:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of personal information

The personal information collected is used for the following purposes:

  • Order processing and shipping

  • Payment management and fraud prevention

  • Communication with customers about their orders and our product offerings

  • Improvement of our customer service and response to inquiries

  • Sending information about new products, promotions, and events (with customer consent)

Sharing of personal information

Moniva Sevilla does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders

  • When legally required or to comply with legal proceedings

  • To protect the rights, property, or safety of Moniva Sevilla, its customers, or the public

Security of personal information

Moniva Sevilla implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • The use of encryption technologies for payment transactions

  • Limited access to personal information only to employees and partners who need it to provide our services

Retention of personal information

Moniva Sevilla retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer rights

In accordance with applicable law, customers have certain rights regarding their personal data, including:

  • Right of access: customers can request a copy of the personal data that Moniva Sevilla holds about them.

  • Right to rectification: customers can request the correction of inaccurate or incomplete personal data.

  • Right to erasure: customers can request the deletion of their personal data, taking into account legal retention periods.

  • Right to withdraw consent: customers can withdraw their consent to the processing of their personal data at any time.

Cookies and similar technologies

Moniva Sevilla uses cookies and similar technologies to improve the user experience on our website. Cookies help to remember customer preferences and track site usage. Customers can adjust their browser settings to reject cookies, although this may affect website functionality.

Changes to the privacy policy

Moniva Sevilla may update this privacy policy periodically. Any changes will be published on this page with an updated date. Customers are encouraged to review this page regularly to stay informed about possible changes.

Contact details

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Moniva Sevilla via:

Email: monivasevilla@gmail.com

Moniva Sevilla is committed to protecting the privacy of its customers and to using personal data responsibly and securely.